Okay, thanks. These are new courses, which have just been re-designed, so I can only imagine it was a trainer who wasn't familiar with the course material - which is inexcusable.
Please pass on our apologies and ask the attendee to contact me 020 7324 4228 if she would like to speak to someone at National Headquarters about it.
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on 2007-03-14 09:07 pm (UTC)Please pass on our apologies and ask the attendee to contact me 020 7324 4228 if she would like to speak to someone at National Headquarters about it.
(Holy shit: I just went straight into work mode)