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rosiedoesApparently, it's not just penguins...
Also, after much Decidely English Complaining, Dell now say that they can just replace the cover for my VDU which, including service and VAT will cost just £151.00. A marked improvement on the original quote of £325, I feel.
It was also mentioned that, aside from the motherboard and hard drive, if there is anything on it that is a bit wonky and needs fixing up they will do that do.
Therefore, I do think I FUCKING WIN.
It pays to politely complain, kids (and threaten to go to PC World in future).
Also, after much Decidely English Complaining, Dell now say that they can just replace the cover for my VDU which, including service and VAT will cost just £151.00. A marked improvement on the original quote of £325, I feel.
It was also mentioned that, aside from the motherboard and hard drive, if there is anything on it that is a bit wonky and needs fixing up they will do that do.
Therefore, I do think I FUCKING WIN.
It pays to politely complain, kids (and threaten to go to PC World in future).